Safeguarding Statement

VeroGig is committed to the principle that the welfare of children and vulnerable adults is paramount. We design the platform so that organisations can see relevant vetting evidence before they commit, and so that concerns can be raised quickly and taken seriously.

• Musicians may request profile-wide DBS verification through VeroGig's approved partner. VeroGig records only the partner, outcome and recheck date. It does not accept or retain DBS certificate images or contents.
• A DBS badge confirms a current approved-partner outcome. It is not an ongoing character reference, a barred-list decision by VeroGig, or a substitute for an organisation's own recruitment checks.
• Audition clips evidence musical ability only. They say nothing about suitability to work with children.
• Where an eligible booking specifically requires DBS and no current partner badge exists, the organisation may record its lawful in-person certificate, identity, consent, eligibility and level/workforce confirmations for that booking only. This does not create a public badge.

VeroGig is an intermediary, not the employer and not the safeguarding authority for any booking.

• The booking organisation remains the responsible body: it must apply its own safeguarding policy, decide whether a role is regulated activity, arrange supervision, and follow its denominational or local-authority guidance.
• Musicians are self-employed contractors who must follow the host organisation's safeguarding policy while on site and hold any checks their work requires.
• VeroGig maintains the platform, receives approved-partner outcomes, stores booking-specific attestations without certificate contents, keeps booking and message records, and acts on reports.

• Never be alone and unobserved with a child or vulnerable adult. Rehearsals with young musicians should be in an open or observable space with another adult present.
• Communicate about a booking through the platform or through the organisation's designated contact, not through a young person's personal phone or social media.
• Do not photograph, film or livestream children or vulnerable adults without the organisation's permission and the appropriate consents.
• Do not offer lifts to children or vulnerable adults, and do not arrange private lessons off the back of a booking without the organisation's knowledge and its own checks.
• Follow instructions from the organisation's safeguarding lead at all times, including on access, exits and supervision.

• If a child or adult is in immediate danger, call 999 first.
• Report to the host organisation's designated safeguarding lead, who is responsible for referral to the local authority or police.
• Then tell us at safeguarding@verogig.app so we can act on the account. Include the booking reference if you have it.
• We acknowledge safeguarding reports within one working day. While a concern is being handled we may suspend a profile, remove badges, and block new bookings.
• We will cooperate fully with the police, local authority designated officers and statutory safeguarding partners, and will disclose booking and message records where lawfully required.

DBS information is criminal-offence data under the Data Protection Act 2018. We use it only to support a requested verification outcome or booking-specific attestation, and restrict access to authorised staff. Certificate images and contents must never be uploaded to VeroGig. Full detail is in our Privacy Policy.

Safeguarding contact: safeguarding@verogig.app.