Trust & legal

Booking a stranger to lead worship shouldn't be a leap of faith

VeroGig exists because informal music booking leaves both sides exposed, unvetted strangers on one side, unpaid invoices on the other. Here's exactly how we close those gaps.

Vetting and badges

For a profile-wide DBS badge, VeroGig refers a musician's consented request to an approved DBS partner and stores only the provider, outcome and recheck date, not the certificate or its contents. If an eligible booking specifically requires DBS and no current partner badge exists, the organisation may record its own in-person check for that booking only. Organisations remain responsible for role eligibility and their safeguarding policy.

Secure payment with a clear payout trail

The fee and both platform charges are disclosed before anyone pays. Stripe processes the payment securely, and the musician payout is scheduled after the organisation marks the booking complete. That removes cash handling and gives both sides a record of what was agreed.

Independent contractors, not employees

VeroGig acts as a booking agent introducing organisations to self-employed musicians. Musicians control their own rates, accept or decline any request, and supply their own instruments. They are responsible for their own tax and National Insurance, and no employment relationship is created with VeroGig or the booking organisation.

A clear record for every booking

Each booking stores the date, time, venue town, agreed fee, notes and the full message thread. If a disagreement arises, both sides are looking at the same facts rather than a half-remembered phone call.

Your data, handled properly

We process personal data under UK GDPR on the lawful bases of contract and legitimate interest. We collect only what a booking needs, never sell personal data, and you can request access or deletion of your account data at any time.

The commercial terms, plainly

What does VeroGig charge?
The booking organisation pays 7% on top of the agreed musician fee, and the musician pays 3% from that agreed fee, with a £5 minimum platform fee on small bookings. Both amounts are shown before payment. There is no subscription or charge when a booking does not go ahead.
Who sets the fee for a service?
The organisation offers a fee and the musician accepts or declines it. Musicians publish a minimum rate so offers below their threshold are filtered out early.
What happens if someone cancels?
Cancellations before confirmation cost nothing. After confirmation, contact us and we mediate using the booking record and message thread before releasing or refunding held funds.
Does a DBS badge replace our safeguarding checks?
No. It is strong evidence, not a substitute. Your organisation remains responsible for its own safeguarding policy and supervision arrangements.
Is VeroGig an employer or agency?
VeroGig is an introduction and booking platform acting as agent. Musicians remain self-employed and are not workers or employees of VeroGig.

Ready when you are

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